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All features

Scheduling

The calendar shows every provider and location in one place. Staff book appointments, see who is off, and move patients from the waiting list when a slot opens.

What it does

  • Day and week calendar views, filtered by location and by provider, with a color per provider.
  • Appointment statuses on the calendar: scheduled, confirmed, checked in, in progress, completed, and cancelled or no-show.
  • Provider work schedules and absences. Days a provider is off and location closures show on the calendar.
  • Conflict detection that warns when a new appointment overlaps an existing one.
  • A waiting list for patients who do not have a slot yet.
  • Email reminders sent a set number of hours before the appointment. The clinic chooses the hours in its settings.
  • Optional online appointment requests from the clinic's public page. A request arrives with the status requested, and staff confirm it.
eKlinika calendar in week view with a legend of providers, locations and appointment statuses, filters for location and provider, and one booked appointment

How it fits

An appointment belongs to a patient and leads to a visit. Reminders go out by email, and online requests come in from the clinic's public page.

Related

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